Data privacy

The operators of this site take the protection of your personal data extremely seriously. We treat your personal data in confidence and comply with the statutory data protection regulations and with this data protection policy.

It is normally possible to use our website without providing any personal details. If personal details are collected on our site (such as name, address, or email address), this is always on a voluntary basis as far as possible. These data will not be passed on to third parties without your express consent.

Please note that data transmission over the internet (e.g. communication by email) can involve security loopholes. Complete protection of data from access by third parties is not possible.



The website sometimes uses what are known as cookies. Cookies do not damage your computer and do not contain any viruses. Cookies are used to make our service more user-friendly, more effective, and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are “session cookies.” These are deleted automatically at the end of your visit. Other cookies remain on your end device until you delete them. These cookies make it possible to recognize you on your next visit.

You can set your browser so that it notifies you when cookies are set and you allow cookies only on a case-by-case basis, you can reject cookies in certain cases or in general, and you can activate automatic deletion of cookies when you close your browser. If cookies are deactivated, the functions of this website may be restricted.


Server logfiles

The provider of the site collects and stores information automatically in what are known as “server logfiles” that your browser sends to us automatically. These comprise:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

These data cannot be linked to individuals. The data is not combined with any other data sources. We reserve the right to check these data subsequently if concrete indications of unlawful use become known to us.


Contact form

If you send us an inquiry via the contact form, your details from the contact form are stored by us, including the contact information you provide there, for the purposes of processing your inquiry and in case you have any follow-up questions. We will not pass these data on without your consent.


Google Analytics

This website uses functions of the Google Analytics web analysis service. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses what are known as “cookies.” These are text files that are stored on your computer and which allow analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and is stored there.

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address is truncated before transmission to the USA if you are in a Member State of the European Union or any other country that is a signatory to the Agreement on the European Economic Area. In exceptional cases only, the full IP address is transmitted to a Google server in the USA and is truncated there. Google uses this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities, and to provide other services associated with use of the website and the internet to the website operator. The IP address transmitted by your browser in the context of Google Analytics is not combined with any other data held by Google.

Browser plugin

You can prevent storage of the cookies with a corresponding setting in your browser software; please note, however, that you may not be able to use all of the functions of this website to their full extent in this case. In addition, you can prevent collection by Google of the data generated by the cookie and relating to your use of the website (including your IP address) and processing of that data by Google by downloading and installing the browser plugin provided under the following link:

Objection to data collection

You can prevent collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is put in place which prevents recording of your data on future visits to this website: Deactivating Google Analytics

More information about the way Google Analytics handles user data can be found in Google’s data protection policy:


Facebook plugins (Like button)

Plugins from the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated into our pages. You can recognize Facebook plugins from the Facebook logo or the “Like” button on our site. You will find an overview of the Facebook plugins here:

When you visit our site, the plugin creates a direct connection between your browser and the Facebook server. In this way, Facebook receives the information that you have visited our site from your IP address. If you click on the Facebook “Like” button while you are logged in to your Facebook account, you can link the content of our website to your Facebook profile. As a result, Facebook is able to associate your visit to our site with your user account. We wish to point out, however, that, as the provider of the site, we have no knowledge of the content of the data transmitted or of its use by Facebook. You can find out further information about this in Facebook’s privacy policy at

If you do not want Facebook to associate your visit to our site with your Facebook user account, please log out of your Facebook account.



Our site uses functions of Google+. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Recording and passing on information: You can publish information all over the world with the Google+ button. You and other users can obtain personalized content from Google and its partners by means of the Google+ button. Google stores both the information that you have given +1 to particular content and information about the site that you were viewing when you clicked +1. Your +1s may be displayed as information together with your profile name and your photo in Google services such as search results, or in your Google profile or in other places on websites and in internet advertisements.

Google records information about your +1 activities to improve the Google services for you and for other people. In order to be able to use the Google+ button, you need a public Google profile that can be seen worldwide and which must at least include the name chosen for the profile. This name is used in all Google services. In some cases, this name may also replace another name that you have used to share content via your Google account. Users who know your email address or have other information that identifies you may be able to see the identity of your Google profile.

Use of the information recorded: In addition to the purposes explained above, the information provided by you is used in accordance with the applicable Google data protection provisions. Google may published a summary of statistics about the +1 activities of users or pass them on to users and partners such as publishers, advertisers, and affiliated websites.



Our website uses plugins from the YouTube site operated by Google. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages that has a YouTube plugin, a connection is established to the YouTube servers. In this process, the YouTube server is notified of which of our pages you have visited.

If you are logged in to your YouTube account, you will enable YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

You can find out further information about how user data is handled in YouTube’s privacy policy at


SSL encryption

For reasons of security and to protect transmission of confidential content such as the inquiries you send to us as the site operator, this website uses SSL encryption. You can recognize an encrypted connection by the fact that the address bar in the browser changes from “http://” to “https://” and by the lock icon in your browser bar.

When SSL encryption is activated, the data that you transmit to us cannot be read by third parties.


Right to information, erasure, blocking

You have the right at any time to free information about the personal data that we have saved about you, its origin and recipients, the purpose of data processing, and a right to rectification, blocking or erasure of those data. If you have any further questions about this matter or any other issue relating to personal data, you can contact us at any time using the address given in the legal notice.


1. Collection and processing of data

All instances of access to our homepage or to a file saved on our homepage are logged. Storage is for internal system-related and statistical purposes. The following is logged: name of the file accessed, date and time of access, data volume transferred, notification of successful access, web browser and requesting domain.

The IP addresses of requesting computers are also logged.

Other personal data are recorded only if you provide the information voluntarily, for example in the context of an inquiry or application.


2. Use and transfer of personal data

Insofar as you have provided us with personal data, we will use them only to answer your inquiries, to process contracts concluded with you and for technical administration.

Your personal data will be transferred to third parties or otherwise transmitted only if this is necessary to process a contract – in particular, to pass order details on to suppliers – or for billing purposes, or if you have previously given your consent for us to do so. You have the right to withdraw any consent that you have given with effect from that point forward.

Stored personal data are erased if you withdraw your consent to their storage, if knowledge of them is no longer required to fulfil the purpose pursued by storing them, or if their storage is prohibited for any other legal reasons.


3. Right to information

On written request, we will be happy to provide you with information about the personal data that we have stored about you. Please direct your inquiries to the following address:

KOEPFER Holding GmbH
Claus-Stefan Duffner
Josef-Koepfer-Straße 8
78120 Furtwangen


4. Security information

We make every attempt to store your data in such a way that they are not accessible to third parties, using all of the technical and organizational options at our disposal. In the case of communication by email, we cannot guarantee complete protection of your data; we therefore recommend contacting us by conventional post if the information you are providing is confidential.